Below we have outlined the steps we have implemented to ensure we are “Covid compliant”. As government guidelines are ever changing we will update our measures accordingly, if required. Please scroll down for Covid guidance for private hire. 

Public Sailings

On top of our strict cleaning policy, the boat will receive a deep clean after each trip and before the first trip of the day. We ask that all guests use the provided hand sanitiser before boarding, including those wearing gloves. Hand sanitiser will be available throughout all trips, free of charge.

To comply with social distancing, we have divided the Southern Comfort into 11 numbered Bays; marked out with safety tape and reduced our overall capacity. It is highly recommended that you book in advance by calling the office 01692 630262. When booking you can select (subject to availability) or will be allocated a Bay. Customers who arrive on the day for a trip will be assigned a Bay upon boarding, subject to availability.

For Bay numbers, Bay location and capacity please refer to the key and diagram of the boat at the bottom of this page .

When booking a trip, you will be asked for two forms of contact i.e. phone and email address this is to help with track and trace. Guests who arrive on the day for a trip will be asked for the same information prior to boarding.

Guests must wear face masks when seated indoors if they are able to do so. Staff will always be wearing face masks, apart from the skipper who will be isolated whilst driving and giving commentary, but will wear a mask at all other times.

For your safety and the safety of others, once boarded please head directly to your Bay. During the trip we ask that you remain seated in your Bays except to use the toilets. You will notice that stairways to and from the upper deck are now one way and we ask that you use the stairs as marked out.

We have introduced contactless payment, however there are a few poor-spots on the riverways, if for any reason we have been unable to collect payment a member of staff will complete your transaction once a signal has returned. Please use this service as much as possible, although we will still accept cash if necessary.

We will now be operating table service to avoid crowding at the bar, once the trip is underway a member of staff will come round to offer refreshments.

Once the trip has finished and the boat has moored up please remain seated and the skipper will call out a Bay at a time to disembark. Once you have left the Southern Comfort, we ask you kindly to move away and not to congregate around the exit.

Friendly note …

If you, or any of your household or “bubble” are at all unwell please stay at home and join us when you are better. In addition, we want to do everything we can to make your trip enjoyable and comfortable, however we are not able to control the weather – yet! So, we advise you to check the local weather (if seated outside) before you come and bring a raincoat / umbrella if there is a chance of rain.

Private Hire 

On top of our strict cleaning policy, the boat will receive a deep clean before and after your booking. We ask that all guests use the provided hand sanitiser before boarding, including those wearing gloves. Hand sanitiser will be available throughout your trip free of charge.

When booking a trip, you will be asked for contact information i.e. phone and email address, this is part of the booking process but also to help with track and trace.

Staff will always be wearing face masks, apart from the skipper who will be isolated whilst driving, but will wear a mask at all other times.

The boats usual capacity is 100 persons however for social distancing we have limited the capacity of the private bookings please call the office to discuss numbers and requirements 01692630262

Regarding food, Menu A is no longer available and food will not be served as a buffet. Food will be plated by the catering team in the front upper deck of the boat (Bays 10 and 11 on the diagram below) and then each bubble / household can come up when called to collect their plated food and cutlery. Then leave the area to allow the next group up. There will be no condiments available.

This method also applies to the bar, only one bubble / household are permitted at the bar at a time, once you have been served please move away from the bar to allow others access, there must be no congregating at the bar.

Although you are permitted to move around the boat it is the guest’s responsibility to ensure social distancing is maintained at all times and the whole of the boat must be utilised (upper and lower decks) to do this. Please keep the stairs themselves and the entrances / exits to the stairs free and observe the one-way system we have in place.

For the safety of our guests and crew if social distancing is not observed the Skipper will terminate the trip, the boat will return to the mooring and no refund will be given. If you, or any of your household or “bubble” are at all unwell please stay at home

Thank you for taking the time to read our guide if you have any questions
please call the office on 01692 630262.

Key and Diagram for Bay Seating 

Lower Deck Image 1

Bay Number

Location

Capacity Persons

1

Inside right 6

2

Inside left

6

3 Outside front

6

Upper Deck Image 2

Bay Number

Location   Capacity Persons

4

Outside right

6

5

Outside left

6

6

Inside first on the right

5

7

Inside first on the left

3

8

Inside second on the right

3

9

Inside second on the left

5

10

Front right (covered area)

4

11 Front left (covered area)

4

Image 1                                                                                          Image 2